24 January 2018
In December 2016, the Competition and Markets Authority (CMA) published its market study into the provision of legal services in England and Wales.
13 December 2017
We looked at 14 areas of the PI market where concerns have been raised. We visited 40 law firms. Firms generally showed they had systems and processes in place to make sure a proper service is provided to clients.
6 December 2017
We and the Legal Ombudsman jointly commissioned London Economics and YouGov to conduct independent research into the experience of people making complaints about solicitors' legal services.
1 December 2017
The purpose of this report is to tell our stakeholders about the outcomes of our quality assurance activity in relation to education and training. Unless otherwise stated, it relates to the period 1 September 2015 to 31 August 2016. This reflects the higher education academic year.
27 October 2017
We commissioned independent quantitative research on solicitor career progression and how it is influenced by gender and ethnicity.
18 October 2017
We wanted to understand what is being done, and what can be done, to improve the representation of female and black, Asian and minority ethnic (BAME) solicitors in senior roles such as partners or directors.
26 June 2017
This paper sets out why access to legal services is a risk and the current barriers that people and small businesses face and highlights actions that firms are taking to improve access.
1 March 2017
From the perspective of legal firms and consumers, this research explores the accessibility, cost and quality of family law services in the context of recent legal aid reforms.
1 March 2017
This report, prepared by policy association the Bridge Group, considers how the SRA could monitor the impact of the SQE on candidates with protected characteristics and on those from lower socioeconomic groups through data collation and analysis. It also recommends steps the SRA could take to maximise the positive impact of the SQE on diversity.
2 December 2016
Thematic review: In this report, we set out the results of our thematic asylum project (the project). This review was undertaken in the light of the findings of independent research we commissioned in 2014, reported in the, 'Quality of legal services for asylum seekers', published in January 2016 (the research paper).